Testimonials

Hear What Our Customers Have to Say

09/26/17

2nd car in 9 months- outstanding customer service from Siddiqui and Javier.

Submitted via web
08/13/17

I just want to write a few words about my recent experience at Gillman Honda Houston. What a joy it was in dealing with the entire staff at Gillman. They made me feel like family. I was so impressed with the level of service I received that I have recommended them to my friends and family. I would specifically like to recognize three individuals at Gillman's: Miss Gule Hussain, Internet Consultant. She contacted me after I had sent out a query about purchasing a Honda. She was very courteous and professional and arranged my appointment to fit my schedule. Mr. Sela Bozkurt, Sales Consultant. Sela must be a mind reader because he knew the exact car that I was looking for. He really took care of me during the whole car purchasing process from beginning to end. Further, he has followed up with me several times to see if I was satisfied with my Civic. With his can do attitude I would not be surprised if he doesn't owns his own dealership in several years. Mr. Moe Rafiei, Finance Manager. Mr. Rafiei is a man of integrity and honesty. He made me feel very comfortable during the whole financing process. He worked extremely hard to get me a great deal on my Honda Civic. Finally I would like to say that Gillman's Honda not only met my expectation's they far exceeded them. I will continue to support this dealership for years to come.

Submitted via web
09/12/17

Larry in the used car department was very nice. Mo in the finance department was also very nice. Both made sure we were happy with our purchase of the 2014 Dodge charger on Labor day, but after one week I had to replace the cabin filter because of a must smell that came out of vents when I turned on the AC. I feel like this should have been changed before our purchase. It also looks like I will be replacing the windshield wipers soon too. Over all we are very pleased with our purchase and would recommend Gilman Honda to our friends.
Submitted via web
08/04/17

I am emailing to share my experience at Gillman Honda after receiving an airbag recall notice in the mail last week.  No one ever likes to get a recall notice and give up their time to bring their car to the dealership.  I called to make an appointment and spoke with Ariel - who was very sweet and very helpful.  I brought my car at my scheduled appointment time and was happy to have no wait.  Andres Charry was eager to help me.  I have never had to bring my Pilot into be serviced and didn't pull my car up as the signs instructed (I didn't see the signs until I had already parked - my fault).  Andres was happy to pull my car around for me.  I was able to get my state inspection at your dealership (which will save me an extra trip next month), Andres waited patiently while I looked up and emailed my insurance card to him and my car was ready when promised later in the day.  Andres had my car pulled up front for me and had run it through the car wash.    He printed two reports for me to use to get my registration renewed and had printed out a copy of my insurance and left it in my car for future use.  He also talked me through all the recommended maintenance needed for my car but was not pushy - just truly helpful. 

Being a driver for 25 year and owning many, many cars, I have never had such an awesome experience with a service department at a dealership.  Your dealership wasn't making any money on my visit and I will still treated with such kindness and courtesy.  I hope I do not need to bring my vehicle into your dealership again, but if I do, I will certainly ask for Andres.  I hope to get a Honda survey so that I can share my experience with the Honda Corporation. 

Submitted via email
07/11/17

Sal Ghazi and Abdel Chair helped me a lot with the deal. I did not spend a lot of time in there and they were very diligent during the deal. I recommend these two guys for a good recognition.

Submitted via web
05/12/17

Loved the customer service thanks to Najam Siddiqui for helping us pick out our car Honda accord 2017 love the car, thanks again!
    
Submitted via web
05/07/17

Was at your Dealership and Gary Rucks was the one assist me, he was so informative and professionally assist me and was able to answer the questions and concerns I have. Gary did a great job!


Submitted via web
05/07/17

Purchased a car couple weeks ago, you had a great sales man, Gary Rucks, he was patiently explaining from A to Z I ended up purchasing the car thanks to Gary, this guy is awesome!!!

Submitted via web
05/07/17

Purchased a car here at Honda Houston, Gary Rucks was the sales man, he did such a great job, he knows what his doing,thanks Gary Rucks!!!


Submitted via web
05/07/17

I was browsing for a Honda, went to the Dealer and Gary Rucks was the one greeted me and my family, Gary was able to answer the question I had and he was not pushy nor aggressively to us, he did such a great job, ended up purchasing a CRV, will recommend Gary Rucks to my fam and friends who's looking to purchase a car. This Gary Rucks deserves a promotion!!!


Submitted via web
05/06/17

Bought 2017 Honda Accord from Gillman Honda and got best deal ever from them with Best and helpful sales Representative!

Submitted via web
03/18/17

I would like for this letter of testimony and appreciation to be forwarded to Stacey Gillman Wimbish, President of The Gillman Companies since I do not have her email address so she will know and understand the type of outstanding employees she has working for the Gillman Companies.

My name is Walter Moore. I am a member of the Honda Family and have been for many years since 1987 when I purchased an Acura Integra, which I sold in 1999 when I purchased a 1999 Honda Accord LX. As I was told growing up, if you service a car, it will service you, which my Accord has. This brings me to the reason of why I am sitting down and taking a moment or two of my time to compile this letter of testament and appreciation. I am and have been involved in the Customer Service Industry going on thirty years, and I know and understand customer service, what it takes, how involved it is, and what kind of a person it takes to work with the general public, whether on the phone or face to face.

I want to bring to light two particular individuals that work with the Gillman Companies Houston, located at Beltway 8 Southwest Houston. These two individuals represent what it means to be of service, sure there are cost/charges for work or repairs. This is to be expected. But what most people don't expect and I have come to experience and know is the dedication, perseverance, friendly attitudes these individuals have, and always having a smile and friendly demeanor about themselves in greeting me whenever I come in for an oil change, or need to have repairs done. I am one of many customers, but they take it personal in the way they work and handle the business, they care!

The care and expertise these individuals have far surpassed my initial expectations, and brought me to the conclusion they are a great example of what it means to put customers first. Over the years of having my Accord serviced at this location, it has always been the same, unwavering from the ideals of customer service. There has not been a time that I have been unsatisfied, maybe a little concerned, but those things were addressed and I was ultimately satisfied. During some hardship times of losing a family member they listened and aided me by being caring, and understanding, and worked with me on the over-all costs of some major repairs. This doesn't happen every day, not this day and time. I have dealt with these two individuals for all these years and feel it  is time for these two individuals to be recognized for who they are, and what they represent with the Gillman Companies.

I would like you all to recognize these two individuals as outstanding examples of Customer First, and Customer Service! I take pride in saying this and pointing them out, because most people will ultimately complain first instead of say something positive or nice. I want to recognize the following Gillman Honda Houston employees:

Kelly Goldsberry,  Service Director/Jim Seamans, Service Advisor

The ultimate examples of Customer First, and Customer Service. If there is anyway these two individuals can be recognized for their efforts, achievements, and can-do-attitude for their service, I would really appreciate.

Submitted via email
02/17/17

I recently purchased a Honda CR-V from this dealership. Sales team are very professional and kind.  Specially I have to appreciate Mr. Selahattin Bozkurt . He was very kind and helped us to find out our car with the same options we need. I recommend this dealership for purchasing your favorite car.
Submitted via web
02/04/17

If I get surveyed you folks did 110!  Andy had great knowledge and showed us all the features and setup everything. Johnny knew what I wanted and bought a service contact.  A+!! It was worth the drive!!  When the plates arrive please put in a few business cards to pass around.

Submitted via email
12/05/16

MY FIRST DAY TO GILLMAN AUTO WAS SATISFACTORY , THE FIRST PERSON WHO ANSWERED MY QUESTION WAS MR. "SID" HE WAS VERY PLEASANT AND HELPFUL. I LEFT THE PLACE DRIVING A CAR. HE IS VERY PROFESSIONAL IN DOING WHAT HE DOES I WISH HIM THE BEST AND THANKS AGAIN.


Submitted via web
11/12/16

The greatest car buying experience I've ever had. James and Johny were great. The process was easy and they were both very straight forward and honest. I could be happier with my new vehicle and the price that I got it for blew my mind. Thank you guys!!


Submitted via web
11/09/16

GREAT TEAM! Humza truly has great customer service and made the purchase so easy for my husband and I.


Submitted via web
09/27/16

The Sales Representative, Adi who showed the vehicle has been very professional and efficient. The entire purchasing process was made sooo smooth. Even after ,I bought the vehicle,and had queries,Adi was ever so helpful in addressing them. Everything was transparent and no hidden costs. I always prefer Gillman Honda over any auto service providers. They are the best. Keep up the good work. Cheers!

Submitted via web
08/21/15

Becky Romano did a great job helping me get just the right HR-V for me. All of the folks at Gillman Honda Houston are great at their jobs and seem to love working there.

Submitted via web
06/25/16

Our experience with Mr. Siddique was awesome. Extremely considerate of needs of the customer and understood our budget constraints. We went two consecutive weeks to look for a car and trade in. On both occasions, he was very patient in working with us and showed us all possibilities. Mr. Siddiqui was very helpful, would recommend him to any one who would like to buy from Gillman. In addition, they honored the price for the trade in a week later, really good customer service at Gillman auto Houston. Thank you.

Submitted via web

Contact

Gillman Honda Houston

10595 W Sam Houston Pkwy S
Directions Houston, TX 77099

  • Sales: (888) 514-0151
  • Service: (888) 514-2966
  • Parts: (877) 265-2195
  • Body Shop: (855) 413-1761

Hours

  • Monday 9 am - 9 pm
  • Tuesday 9 am - 9 pm
  • Wednesday 9 am - 9 pm
  • Thursday 9 am - 9 pm
  • Friday 9 am - 9 pm
  • Saturday 9 am - 8 pm
  • Sunday Closed